Privacy Policy

Last Updated: February 2026

Welcome to JEK Labs. This privacy policy outlines how we collect, use, and protect your information when you visit our website, use our services, or interact with our AI-driven and enterprise software solutions.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

  • Personal Data: Name, email address, phone number, and company details provided when you request a consultation or access to our platform.
  • Technical Data: IP addresses, browser types, and usage data automatically collected via cookies and tracking technologies to improve user experience.
  • AI Interaction Data: Interactions with our chatbot, custom LLM environments, and support pipelines are logged to improve accuracy and service quality, in accordance with enterprise safety standards.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our services to:

  • Develop, maintain, and improve our web development, automation, and AI tools.
  • Provide personalized customer support and respond to technical or project inquiries.
  • Monitor and analyze usage and trends to improve user experience.
  • Ensure the security, safety, and operational integrity of our SaaS infrastructure.

3. Data Security

We use administrative, technical, and physical security measures to help protect your personal data. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

4. Third-Party Sharing

We do not sell your personal data. We may share specific data with trusted third-party service providers (like CRM software, cloud hosting platforms, or analytics services) strictly for operational purposes. These partners are required to adhere to equivalent privacy and security standards.

5. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: hello.sales@jeklabs.com